Ideate

Support

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Once the support plan has been agreed, your ideate technician will visit your school on the pre- arranged day at the agreed time.

Our services include –

  • Diagnosing and resolving all manner of ICT issues for Mac and PC
  • Installing new equipment and curriculum software for both CGI and school owned assets
  • Technical advice and support for all staff
  • Full consultation and advice for the use of iPads in schools
  • Redeployment of legacy IT equipment
  • SMARTboard troubleshooting and support
  • Software builds and upgrades

We have extensive knowledge of the CGI managed service which allows us to communicate clearly with the CGI service desk on your behalf.