Once the support plan has been agreed, your ideate technician will visit your school on the pre- arranged day at the agreed time.
Our services include –
- Diagnosing and resolving all manner of ICT issues for Mac and PC
- Installing new equipment and curriculum software for both CGI and school owned assets
- Technical advice and support for all staff
- Full consultation and advice for the use of iPads in schools
- Redeployment of legacy IT equipment
- SMARTboard troubleshooting and support
- Software builds and upgrades
We have extensive knowledge of the CGI managed service which allows us to communicate clearly with the CGI service desk on your behalf.